Withdrawal and cancellation
Withdraw or cancel an eligible online contract
Eligible consumer orders can be handled here during the applicable statutory period or the separate Equine Notion 14-day full-refund period for eligible core services. You do not need to create or sign in to an account to use the secure email-access option.
Continue without signing in
Enter the order or invoice reference and the email address used for the order. If they match our records, we will send a one-time secure link to that address. For privacy, the confirmation below is the same whether or not a matching order exists.
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